CEO and Executive Director
Bruce Lowthers joined Paysafe as its CEO on May 1, 2022. He also serves as Executive Director on the Paysafe Board.
A high profile payments and fintech executive, Bruce joined Paysafe following a 15-year tenure at FIS, a Fortune 500 company operating in the payments, merchant solutions and banking space. While at FIS, Bruce most recently served as President, responsible for growing the global organization. In this role, Bruce was credited with accelerating the speed to market of innovative new products and services, heightening cross sell opportunities, and strengthening the overall client experience. Earlier executive roles in FIS saw Bruce leading and modernizing some of the company’s largest businesses including the Banking and Merchant Solutions and Payments businesses.
Before FIS, Bruce was an executive at eFunds, an electronic payments company, where he was responsible for all payment and risk products. Before eFunds, he was a serial entrepreneur and successfully co-founded and led four start-up companies and two payments industry associations -namely the Board for American Transaction Processors Coalition (ATPC) and Payments 20 (P20), the global payments body.
In 2020, Bruce was named Business Unit Transformation and Operational Excellence President of the Year. The year before, he was named Executive of the Year in the BIG Awards for Business, and he has also been recognized as Operations Executive of the Year by the Best in Biz Awards in 2018 and 2019.
Bruce holds a bachelor’s degree in business administration from the University of Massachusetts and began his career as a certified public accountant.
Chief Information Officer
Roy joined Paysafe in February 2019 as Chief Information Officer (CIO). Based in our London office, Roy has responsibility for the global IT strategy, running the 24x7 technology operation, cyber security and driving forward our ambitious technology transformation plans which include the cloud-based payments platform.
Before joining Paysafe, Roy gained extensive experience in IT working for various high profile global financial services organisations and smaller UK-based fintech.
He most recently worked for Barclaycard where he held the position of CIO since April 2013. Before that he held senior roles at Citi, where he was Director of Business and Technology Transformation, as well as egg, where his extensive Agile IT Development skills were deployed to help re-launch a new digital experience for customers of this internet-based UK bank.
CEO, North America iGaming
Zak is a regulated U.S. online gaming executive with a proven track record in strategy and corporate development, product management, payments, compliance and business development for industry leading operators and suppliers.
Before Paysafe, Zak worked for Jackpocket, an innovative app that enables people to buy official state lottery tickets online, where he was VP of Strategy and Product. As one of Jackpocket’s first executive hires, he was responsible for developing the strategy, the product and the approach that enabled Jackpocket to swiftly expand into 10 U.S. jurisdictions, achieving a #7 entertainment app store ranking, and acquiring millions of new lottery customers in the process. While there, he also worked with celebrities, sports teams, and large media brands such as Barstool Sports to successfully grow Jackpocket’s brand presence nationally. Before that, Cutler worked as Director of Product Management for DraftKings, one of the world’s best-known brands in sports entertainment and gaming, where he was responsible for all product initiatives related to payment processing, U.S. compliance, and international expansion.
Ismail ("Izzy") Dawood
Chief Financial Officer
Izzy brings over 25 years of highly relevant experience to the role. He has already held the role of CFO several times before for various global organizations - both public and private – in a range of sectors including commercial banking, custody, and technology. According to those who have worked with him, he is a strategic thinker and has a proven track record in driving results in a collaborative manner. He also possesses deep knowledge of all aspects of the finance discipline including strategic planning, investor relations (debt and equity), M&A, FP&A, internal controls, and regulatory relations.
Izzy joins Paysafe from Branch International, a financial services organization targeting the mobile generation, where he is their CFO. Before that, he was CFO for WageWorks, a leader in administering consumer-directed benefits (CBDs), and prior to that he held CFO roles at Santander Consumer USA and BNY Mellon. Earlier in his career, he spent 14 years in a range of finance and corporate leadership roles at Wells Fargo, a leading financial services company.
Izzy gained a Bachelor of Science in Finance, summa cum laude, from the Peter J. Tobin College of Business at Saint John’s University and has a Finance MBA from the Wharton School. He is also a CFA Charterholder.
Executive Vice President & Chief of Staff
CEO Chi-Eun joined Paysafe in October 2019 as Chief of Staff to Philip.
Before joining Paysafe, Chi-Eun was business development director at Barclaycard Payment Solutions, leading initiatives on strategic partnerships, international growth and innovation strategy. Prior to joining Barclaycard, she worked at McKinsey & Co. and LG Electronics Europe. She studied psychology at Yonsei University in Korea and has an MBA from Harvard.
Outside of work, Chi-Eun is involved in a charity called Spear which helps transform lives of disadvantaged youths aged 16-24 years old by helping them get jobs or go back into school.
Chief Executive Officer, paysafecard
Udo co-founded and launched paysafecard, an award-winning online cash solution, in 2000 and has been the company’s CEO since 2014. Under his leadership, the international expansion of paysafecard has been rapid and the solution is now integrated into the payments’ offerings of multiple high profile brands including Amazon, Sony, Google and Samsung.
It’s available in around 50 countries with more in the pipeline. Also, under his leadership, the team has launched a second online cash solution known as Paysafecash.
Udo’s growth strategy for both paysafecard and Paysafecash, which together form Paysafe’s eCash division, is centred around a move towards mobile, driving further usage in existing markets and expanding into new international territories.
In 2015, Udo was the driving force behind the acquisition of paysafecard’s biggest competitor, Ukash. He holds a Master’s degree in Mechanical Engineering from the Technical University in Graz, Austria, and an MBA in Business Administration from Donau University in Krems, Austria.
CEO, Digital Wallets
Chirag Patel is an international payments executive with over 20 years’ experience gained in a diverse range of roles for well-known, global organizations. During his career he has launched and grown multiple consumer-facing and B2B payments products and services around the world including alternative payment methods, prepaid, card payments, and remittance. As part of this, he has managed P&Ls up to 5 billion euros in annual revenue and focussed heavily on the customer experience, making decisions based on data and a strong strategic vision.
Chirag joins Paysafe from Santander Group where he was Global Head of Payments. While there, he successfully launched a global payment platform that significantly increased usage of the bank’s payments products and services. Before Santander, Chirag was Head of Payments, Europe and International Expansion at Amazon where he owned the tech giant’s long-term vision and end-to-end roadmap for emerging payment technologies as well as European payment acceptance and international payment expansion. Before Amazon, he held senior executive roles in payments and financial services for other well-known financial institutions including Softcard (acquired by Google), American Express Services Europe Limited and Merchant Services Group Int.
Based in the UK, Chirag also has extensive experience of working in the US, where he has lived, as well as Asia and Latin America.
Chief Executive Officer, Integrated & Ecommerce Solutions
Paulette joined Paysafe in January 2020 and leads Paysafe’s Integrated and Ecommerce Solutions division. Her appointment into this newly created executive role reflects the company’s appetite to accelerate its global integrated payment offerings and cement Paysafe as a leading provider of ecommerce solutions. Within this remit, she leads the strategy around Paysafe’s Netbanx gateway offering, EU Acquiring and ISV relationships.
A high-profile leader in the payments industry, Paulette brings over 20 years’ international experience and deep knowledge of the payments eco-system and payments technology to Paysafe.
Before joining Paysafe she was Head of Payments and Financial Services Partnerships for Facebook where she was tasked with enabling Facebook to accept payments across nearly 200 markets and supporting the build of new commerce and payment propositions across Facebook’s family of apps, including WhatsApp and Instagram. In this role she also led the global business development effort which selected and signed payment partners in the U.S. and other markets.
Prior to joining Facebook, she ran Barclaycard Payment Solutions, Europe’s second largest merchant payment processor. Before Barclaycard, she held roles at GE Capital, the Royal Bank of Scotland (RBS), Tesco Personal Finance (now Tesco Bank) and NBNK Investments.
Paulette is also currently a Non-Executive Director of the FTSE 100-listed United Utilities Group plc. Paulette was recently named one of the most influential women in payments by PaymentsSource (March 2020). She was also named as one of the UK’s top 10 most influential people of African or African Caribbean heritage in the 2019 and 2020 Power List and is also listed in the Digital Banking Club’s Power 50 – a list of the most influential thought leaders in European financial services.
Chief Risk Officer
Richard joined Paysafe in October 2019 as Chief Risk Officer.
Richard brings extensive knowledge of the risk discipline gained during a 30+ year career which has seen him work in Europe, Asia and the US. He started his career working in the public sector as an Officer for the UK’s HM Customs & Excise followed by more than 25 years in banking, commercial finance, insurance, telecoms and payments with a focus on risk management, compliance, operational effectiveness, strategy and business development. Richard has also led initiatives in developing markets with an emphasis on financial inclusion.
He joined Paysafe from PayPal where he spent the last nine years leading their global risk and compliance strategy and was instrumental in supporting significant growth for the business.
Chief Human Resources Officer
Nick is Paysafe’s Chief HR Officer and has been with the company since 2012 when he joined Skrill. Prior to this, Nick has worked in multiple international HR roles within the technology industry including stints living and working in Malaysia and Paris; carving out a niche in international HR, acquisition, transformation and change.
General Counsel & Chief Compliance Officer
Elliott joined Paysafe in 2011, is based in our London office, and has responsibility for legal, privacy, compliance and company secretarial matters within the Group.
Elliott started life as a corporate lawyer working at a few different London-based law firms principally on mergers, acquisitions and other corporate transactions. He made his first move in-house in 2008 when he became Senior Legal Counsel at MoneyGram. In this role, he was responsible for legal affairs in their Northern Europe and Asia Pacific.
Chief Executive Officer, U.S. Acquiring
Afshin joined Paysafe as its CEO, U.S. Acquiring, in July, 2020, bringing over two decades’ leadership experience in payments. In his role, he is charged with bringing to life Paysafe’s vision of being the U.S.’s leading payments solutions provider.
Before joining Paysafe, he was President of Priority Payment Systems (PPS), a Georgia-based payments technology company serving over 174,000 American merchants. Before that, he held the role of President and CEO of New York-based Cynergy Data until its merger with PPS in 2014. Earlier in his career, he served as Executive Vice President and General Counsel of iPayment and was instrumental in the formation of the company – itself acquired in by Paysafe in 2018.
Afshin holds a Bachelor of Business Administration (BBA) degree from Emory University’s Goizueta Business School in Atlanta and a Juris Doctor (JD) law degree from the University of Miami in Coral Gables, Florida.