Management Team

Bruce Lowthers serves as Chief Executive Officer and Executive Director of the Board of Directors at Paysafe (NYSE: PSFE), a leading global payments platform. He was appointed to the role in May 2022.

A fintech veteran with more than three decades of experience, Bruce has led a comprehensive transformation of Paysafe, realigning the organization around a sales-first culture, streamlining operations, accelerating innovation, and integrating AI to deliver superior customer experiences. Under his leadership, Paysafe has strengthened its position as a premier payments provider for the experience economy, returned to growth, earned multiple industry awards and accolades, and expanded its U.S. presence—including the establishment of its American headquarters in Jacksonville, Florida, which has twice been named one of the Best Places to Work.

Prior to joining Paysafe, Bruce spent 15 years at FIS (NYSE: FIS), a Fortune 250 global financial technology leader. He most recently served as President, guiding a $15 billion organization with over 65,000 employees through significant growth, innovation, and enhanced client delivery across merchant solutions, banking, and payments.

An entrepreneur at heart, Bruce helped launch four startups early in his career and two influential industry associations: the American Transaction Processors Coalition (ATPC) and Payments 20 (P20). He also held senior leadership roles at eFunds, where he oversaw payment and risk management solutions. He began his career as a certified public accountant.

Bruce is widely recognized as a thought leader in the payments industry. He was named an Ultimate CEO by the Jacksonville Business Journal in 2024, is a member of The Wall Street Journal CEO Council, serves as a Trustee of the Committee for Economic Development (CED), part of The Conference Board, and sits on the Board of Directors of the Electronic Transactions Association (ETA), where he has been elected 2026 President-Elect. ETA is the premier trade association for the global payments technology industry, providing strategic oversight for an organization representing over 500 member companies that process more than $56 trillion in annual transaction volume. He also helped establish the Georgia Fintech Academy, a pioneering talent development initiative in partnership with the University System of Georgia.

Deeply committed to community impact and philanthropy, Bruce supports the American Heart Association, Blood Cancer United (formerly Leukemia & Lymphoma Society), Dreams Come True, The King’s Trust in the UK, and numerous local initiatives in the Jacksonville area.

He holds a Bachelor of Arts in Business Administration from the University of Massachusetts – Lowell.

Roy joined Paysafe in February 2019 and has global responsibility for leading Paysafe’s technology and operations functions.  As part of this, his remit includes global IT strategy, cyber security, transformation and running our 24/7 technology and customer operations.

Before joining Paysafe, Roy gained extensive experience in IT and operations working for various high profile global financial services organisations and smaller UK-based fintech.  His prior role was working for Barclays where he held the position of Group CIO Barclaycard since April 2013. Before that he held senior roles at Citi, where he was Director of Business and Technology Transformation, as well as egg, where his extensive Agile IT Development skills were deployed to help build the UK’s leading online digital bank.

Alisa joined Paysafe in 2022 as Chief Marketing Officer to lead a comprehensive transformation of Paysafe's marketing function, focused on establishing a unified brand architecture, data-driven decision making and centralization of the marketing group. Her focus is to drive global marketing initiatives, increase merchant acquisition for payment processing solutions, grow consumer engagement for wallet products, and strengthen the Paysafe family of brands.

Before joining Paysafe, Alisa served as VP of Marketing and Demand at Verint, where she played a key role in advancing their customer engagement solutions. Prior to that, she spent over 17 years at FIS, holding various senior sales and marketing positions that demonstrated her ability to drive strategic growth and market presence in the financial services industry.

Alisa graduated from Florida State University with a Bachelor of Science in Marketing degree.

Amish joined Paysafe in July 2024 as Chief of Staff to the CEO and has responsibility to define strategic initiatives, execute operational priorities in coordination with the CEO, and drive Paysafe’s strategic planning process.

Before joining Paysafe, Amish was at McKinsey & Company where he was focused on helping clients build new businesses, develop strategic initiatives aimed at innovation and sustainable growth, and transform how organizations build products. Prior to that, Amish was at Fidelity Investments focused on transforming the Personal Investments and Wealth Management businesses.

Amish graduated from UCLA with an MBA and holds two Master of Science degrees in Applied & Environmental Microbiology, and Information Systems.

Crawford spent nine years at FIS, last serving as Executive Vice President—Strategy, M&A and Venture Capital, where he led global corporate development, overseeing all of FIS’s acquisitions, divestitures and joint ventures, and global venture investing. During his time at FIS, John spearheaded over 25 deals, with acquisitions contributing substantially to the company’s growth. Prior to joining FIS, John held leadership roles across the U.S. and London in investment banking at Bank of America Merrill Lynch and Bear Stearns and in commercial finance at GE Capital.

Rob joined Paysafe in July 2022 and is the company’s first Chief Revenue Officer (CRO).  In his role, Rob is charged with spearheading Paysafe’s international sales function across a range of high growth sectors including gaming, travel, entertainment, digital assets including crypto, and fintech. 

A seasoned technology executive, Gatto brings 30+ years’ experience of delivering transformational growth and ‘go to market’ functions for both private and public businesses of all sizes.   He has helped build multiple fast-growing businesses that have led to an IPO or sale to technology leaders that include IBM, Oracle, NeuStar and Adobe.  His functional areas of expertise include sales, marketing, channel development, business development, client support, consulting, operations, and corporate development.

Before Paysafe, he co-founded and served as President of Ureeka Inc. a community to help small businesses go to market and grow rapidly.   Before that, he held senior roles for a wide range of high-performing technology companies including COO at Tubemogul, a programmatic video platform acquired by Adobe Systems for $540m; SVP, Global Sales at NeuStar, Inc., a cloud-based, information services company; CEO at PointRoll, Inc., a leading provider of digital marketing technology; and Vice President Sales for ShopLocal Inc. known for its innovative, localized digital marketing solutions for retailers.

Rob holds a Bachelor of Science in Communications from Northern Illinois University, U.S.A.

Chi-Eun joined Paysafe in October 2019 as Chief of Staff. She has been appointed as our new Chief Transformation Officer in March 2024.

Before joining Paysafe, Chi-Eun was business development director at Barclaycard Payment Solutions, leading initiatives on strategic partnerships, international growth and innovation strategy. Prior to joining Barclaycard, she worked at McKinsey & Co. and LG Electronics Europe. She studied psychology at Yonsei University in Korea and has an MBA from Harvard. 

Outside of work, Chi-Eun is involved in a charity called Spear which helps transform lives of disadvantaged youths aged 16-24 years old by helping them get jobs or go back into school.

As CPO, Bob leads product strategy and monetization for consumer products globally. He joined Paysafe in 2023, bringing over two decades of expertise in financial technology and payments innovation.

Prior to Paysafe, Bob held several key roles at FIS. He served as Chief Data Officer, where he established a centralized data solutions group and transformed the organization's approach to data monetization. He was also Chief Product Officer for Integrated Financial Services, developing product strategies across payments and banking divisions; General Manager and Vice President of Loyalty Services, where he oversaw the company's flagship rewards product; and Vice President of Client Services, where he managed a 90-person team supporting financial institutions' credit card programs.

Bob is a graduate of Saint Leo University and has been recognized with multiple industry honors, including the Presidents Award and Pinnacle Award. He is a published thought leader in fintech, with articles on growth strategies, analytics, and banking innovation.

Richard joined Paysafe in October 2019 and has global responsibility for Risk, Compliance, Regulatory Affairs and ESG Reporting.

Richard brings extensive knowledge of these various disciplines gained during a 30+ year career which has seen him work in Europe, Asia and the US. He started his career working in the public sector as an Officer for the UK’s HM Customs & Excise followed by more than 25 years in banking, commercial finance, insurance, telecoms and payments with a focus on risk management, compliance, operational effectiveness, regulatory affairs, strategy and business development. Richard has also led initiatives in developing markets with an emphasis on financial inclusion.

Before Paysafe he worked for PayPal where he spent nine years leading their global risk and compliance strategy and was instrumental in supporting significant growth for the business.

Elliott joined Paysafe in 2011, is based in our London office, and has responsibility for legal, privacy, internal audit, M&A and company secretarial matters within the Group.

Elliott started life as a corporate lawyer working at a number of different London-based law firms principally on mergers, acquisitions and other corporate transactions. He made his first move in-house in 2008 when he became Senior Legal Counsel at MoneyGram with responsibility for legal affairs in their Northern Europe and Asia Pacific regions.